The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
80
Out of 100
Quality & Reliability
Great
83/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
78/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
78/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Average
78/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
The Ford Explorer sets the standard for three-row crossover utility vehicles. Others try to match its stylish good looks up-to-date technology and unmistakable capability but there’s only one true Explorer. Choose from five models starting with the base Explorer and ending with the top-of-the-line Explorer Platinum. High-tech features abound in the Explorer. From the voice-activated Sync infotainment system to available driver-assist features like BAdaptive Cruise Control to the available Hands-Free Power Liftgate it’s ready. As your adventures change the Explorer changes with them. Available CIntelligent 4-Wheel Drive with Terrain Management lets you shift-on-the-fly into one of four settings to match your needs. Plus you really can take it all with you thanks to 21 cubic feet of cargo space behind the third-row seats. Or fold the second and third rows flat and you can pack in almost 82 cubic feet3 of gear. Choose from a variety of colors options and accessories4 and build an Explorer that’s all yours. The Ford Explorer. Style and comfort for any adventure.
Technology
The Ford Explorer is loaded with technology. The available Sync 3 infotainment system lets you use your voice or steering-wheel-mounted controls to change radio stations make phone calls and more. Need directions? Available voice-activated navigation and SiriusXM Traffic and Travel Link let you know what traffic’s like on the way. Available FordPass Connect’s 4G LTE Wi-Fi hotspot4 lets you connect up to ten devices and the FordPass app lets you use your smartphone as a remote control for your Explorer. The Ford Explorer. Stay connected.
Safety
The Ford Explorer offers a number of driver-assist features to help you stay safe. The available Blind-Sport Information System lets you know when it’s safe to change lanes and Rear Cross-Traffic Alert is available to help you back out of parking lots and driveways safely. Available Adaptive Cruise Control maintains your speed when the road is clear and slows the car when it detects slower traffic ahead. When activated available rain-sensing wipers automatically clear your windshield. The Ford Explorer. Because safety is the ultimate luxury.
Performance
Towing off-roading and highway excursions are more exhilarating with the Ford Explorer’s available EcoBoost engines. Explorer Sport and Platinum models feature the exclusive twin-turbocharged 3.5-liter EcoBoost V-6 engine. It produces best-in-class 365 V-6 horsepower plus 350 pound-feet of torque. You can dial up the action with available BIntelligent 4-Wheel Drive with Terrain Management. It features settings to tackle everything from gravel and grass to mud and sand. Tow up to 5 000 pounds when you equip your four-wheel-drive V-6-powered Ford Explorer with the Class III Trailer Tow Package.