The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
80
Out of 100
Quality & Reliability
Great
81/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
79/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
79/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Average
80/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
When you want to venture into the wild but you don’t have an invitation you need a vehicle you can count on. You need a Mercedes-Benz GLA SUV. Choose from two models: the GLA 250 and the race-bred AMG GLA 45 . When the stoplight turns red your GLA SUV turns green as its ECO Start/Stop System cuts the engine. But when the light turns green and the engine starts your GLA SUV sees red—up to 375 horses worth of red. Inside the cabin capability turns to luxury. Of course it does. From the dual-zone digital automatic climate control to the power front seats that remember your favorite settings the GLA SUV is everything you expect from a Mercedes-Benz. And from Mercedes Me and mbrace connectivity to the available COMAND hard-drive navigation to the suite of standard and available Mercedes-Benz Intelligent Drive features you’ll stay connected and protected. Choose from a variety of colors options and Genuine Mercedes-Benz Accessories and build a GLA SUV that’s all yours. The Mercedes-Benz GLA SUV. Well beyond practical.
Technology
With Mercedes Me and mbrace services you’re connected to your Mercedes-Benz GLA SUV—even when you’re nowhere near it. Standard Mercedes-Benz mbrace Connect turns your smartphone into a remote control for your SUV. Available mbrace Entertainment adds a WiFi hotspot iHeart Radio and more. Available mbrace Secure notifies authorities if you’re in an accident and helps you find your car if it’s stolen. And available mbrace Concierge connects you to a real live person who can help you make dinner reservations travel arrangements and much more. The Mercedes-Benz GLA SUV. Bask in the luxury of technology.
Safety
The Mercedes-Benz GLA SUV has plenty of technology to help keep you and your passengers safe. Mercedes-Benz Intelligent Drive features use stereoscopic cameras and long short and multi-range radar sensors to help you stay aware of what’s around you. Available Distance Pilot Distronic Cruise Control uses radar to adapt your speed to the flow of traffic—even when it’s stop-and-go. Available Parking Pilot works with the rearview camera to give you audible and visual guidance when you’re backing up. The Mercedes-Benz GLA SUV. Because safety is the ultimate luxury.
Performance
The Mercedes-Benz GLA SUV can trace its heritage back to the very first motorsports victory. The GLA 250’s turbocharged two-liter inline four starts things of with 208 horsepower. AMG models up the horsepower to 375. A Mercedes-Benz 7G Dual-Clutch seven-speed automatic transmission with paddle shifters comes on the 250; an AMG Speedshift Dual-Clutch seven-speed comes on the AMG GLA 45. Mercedes-Benz 4MATIC all-wheel-drive is available to make your driving experience better no matter the conditions. The Mercedes-Benz GLA SUV. Racing heritage with real-world performance.
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J.D. Power Award Winner
Dependability Award Winner
Awarded to the brands/models with the fewest problems reported per 100 owners during the past 12 months with their 3-year old vehicles