The JD Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
84
Out of 100
Quality & Reliability
Great
84/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
80/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Great
89/100
JD Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Not Rated
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Hide Definitions
Owners Like
Measured owner satisfaction with 2018 Chevrolet Silverado 1500 after 90-days of ownership.
The vehicle's heating and air conditioning
Quietness of the vehicle interior
How the interior materials feel
Owners Don't Like
The problems experienced by owners of the 2018 Chevrolet Silverado 1500 during the first 90-days of ownership.
