J.D. Power

2016 Chevrolet Impala

#3 in Large Car
  • Type: Sedan
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2016 Chevrolet Impala Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Not Rated
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Large Car of 2016

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.
Large Car
#3 Chevrolet Impala

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Owners Like

Measured owner satisfaction with 2016 Chevrolet Impala after 90-days of ownership.
  • Amount of trunk/hatch space
  • The vehicle's voice recognition and bluetooth
  • Ease of folding/adjusting rear seats

Owners Don't Like

The problems experienced by owners of the 2016 Chevrolet Impala during the first 90-days of ownership.
  • Rear visibility
  • Transmission smoothness
  • Feel of the seat material

Performance Specs

MPG City

17 - 22


25 - 31


196 - 305


6 speed, Automatic


Gas I4, Gas/CNG V6, Gas/Ethanol V6


Front Wheel Drive

Available Trims

2016 Chevrolet Impala Photos and Videos

2016 Chevrolet Impala
2016 Chevrolet Impala
2016 Chevrolet Impala
2016 Chevrolet Impala
2016 Chevrolet Impala
All Interior Photos
2016 Chevrolet Impala
All Exterior Photos
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