The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
78
Out of 100
Quality & Reliability
Average
76/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Great
88/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
73/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Not Rated
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
This car was built by drivers for drivers. It strikes a sporty balance between efficiency and power. The Passat comes standard with a 170-horsepower in-line 5-cylinder engine. If you’re looking for the power and oomph of a V6 the available 3.6 liter 280-horse power engine will make a lasting impression. The available 6-speed DSG automatic transmission with Tiptronic offers imperceptibly fast gear changes. Step inside and you’ll find available soft leather to soothe you. An available sunroof to let the open sky in. The Passat lets you make calls with a push of a button. Get turn-by-turn directions from an available navigation system. Even control the entertainment from your steering wheel. And not just any entertainment either. It’s an available Fender™ Premium Audio System. There are more than a dozen safety features specifically designed to help you prevent a collision. In addition to airbags every Passat has a specially reinforced safety cage complete with anti-intrusion side beams and heat-formed B-pillars designed to help protect you in the event of a collision. The 2013 Passat it commands more than just the road.
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J.D. Power Award Winner
Performance Award Winner
Awarded to the models with the highest owner ratings for design and performance after the first 90 days of ownership