J.D. Power

2012 Ford Flex

  • Type: SUV
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2012 Ford Flex Ratings


Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Not Rated
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Midsize SUV of 2012

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.

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Owners Like

Measured owner satisfaction with 2012 Ford Flex after 90-days of ownership.
  • Comfort of the 2nd row seats
  • Ease of getting in and out of the vehicle
  • The vehicle's heating and air conditioning

Owners Don't Like

The problems experienced by owners of the 2012 Ford Flex during the first 90-days of ownership.
  • Vehicle stability in poor conditions
  • Styling of the dashboard
  • Vehicle acceleration

Performance Specs

MPG City

16 - 17


23 - 24


262 - 355


6 speed, Automatic


Gas V6, Turbocharged Gas V6


All Wheel Drive, Front Wheel Drive

Available Trims

2012 Ford Flex Review

The design is simple: stacked forms in perfect proportion. Like modern architecture on wheels the 2012 Ford Flex. Available on the Flex is the EcoBoost twin turbo direct-injected V6 engine. The economy of a V6 with the power of a V8. Flex can fit seven people or six if you opt for the available second row 40/40 reclining bucket seats. And yet there’s still plenty of room for storage and stretching of legs. The independent rear suspension soaks up bumps and potholes so you don’t have to. Flex is loaded with smart technology. Access the contacts on your mobile phone navigate your MP3 player and make calls – all hands-free with available Ford SYNC. Know where you are in another state or in your own driveway with the available Voice Activated Navigation System with Rear View Camera and SIRIUS Travel Link service. And never leave the gas cap off again with the Easy Fuel capless fueling system which helps reduce evaporative emissions. Flex was also named a Top Safety Pick by the IIHS. With advanced features like available All-Wheel Drive and a standard anti-lock brake system that includes AdvanceTrac with Roll Stability Control Flex is engineered to help keep you safe and in control. The 2012 Ford Flex THE 7-SEAT 24 MPG HEAD TURNER.

J.D. Power Award Winner

Performance Award Winner

Awarded to the models with the highest owner ratings for design and performance after the first 90 days of ownership
2012 Ford Flex JD Power Award Winner
2012 Ford Flex

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