The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
80
Out of 100
Quality & Reliability
Great
83/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
79/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
74/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Not Rated
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
The 2011 M-Class is sure to get you there in comfort and style. Its 7-speed automatic transmission and 4MATIC all-wheel drive with Electronic Traction System give you unparalleled control and ride comfort. Its robust 268-horsepower 3.5-liter V-6 engine and 382-horsepower 5.5-liter V-8 engine ensure plenty of power. The M Class cabin is a haven of thoughtful accommodation — from the 8way power front seats to the dual-zone climate control. Enjoyable technology is at your service from a hands-free Bluetooth interface to the available hard-drive-based navigation with onboard music storage. With best-in-class government safety ratings are ten standard air bags and a standard Tire Pressure Monitoring System...And with such breakthroughs as PRESAFE — a Mercedes Benz exclusive system that helps to better prepare the front-seat occupants. One star leads the way …The 2011 Mercedes-Benz M-Class.