The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
79
Out of 100
Quality & Reliability
Great
84/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
74/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
74/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Not Rated
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Measured owner satisfaction with 2011 Mercedes-Benz GLK after 90-days of ownership.
Smoothness of vehicle's ride
Transmission smoothness
Quietness of the vehicle interior
Owners Don't Like
The problems experienced by owners of the 2011 Mercedes-Benz GLK during the first 90-days of ownership.
Feel of the seat material
The vehicle's navigation system
Quality of the interior materials
Performance Specs
MPG City
16
MPG Hwy
21 - 22
Horsepower
268
Transmission
7 speed, Automatic
Engine
Gas V6
Drivetrain
All-Wheel Drive, Rear Wheel Drive
Available Trims
2011 Mercedes-Benz GLK Review
Overview
The 2011 Mercedes GLK. Accelerate down your road with the 3.5 liter 24 valve V6 with 268-horse power. The 7 speed automatic transmission offers a smarter way to drive combining speed efficiency and performance for a continuously smooth ride. Inside is pure Mercedes comfort. Audio cruise control phone calls all at your fingertips. The multifunction steering wheel and instrument cluster display provide easy access to essential systems with less diversion. The COMAND system offers control over your audio communication and navigation systems. Change songs and make calls via the multifunction controls or view maps with the in-dash LCD display. The 9 air bag system delivers advanced safety and increased protection on all sides for passengers. The 2011 Mercedes-Benz GLK. Proof that great engineering is great at any size.
J.D. Power Award Winner
Quality Award Winner
Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership