The JD Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
89
Out of 100
Quality & Reliability
Best
93/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Great
83/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Great
86/100
JD Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Not Rated
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
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Owners Like
Measured owner satisfaction with 2011 Lexus LS after 90-days of ownership.
Interior storage spaces
Quietness of the vehicle interior
The vehicle's heating and air conditioning
Owners Don't Like
The problems experienced by owners of the 2011 Lexus LS during the first 90-days of ownership.
Vehicle's handling on curves
Styling of the dashboard
Vehicle acceleration
JD Power Award Winner
Quality Award Winner
Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership
Dependability Award Winner
Awarded to the brands/models with the fewest problems reported per 100 owners during the past 12 months with their 3-year old vehicles
