The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
83
Out of 100
Quality & Reliability
Great
85/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Great
85/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
77/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Not Rated
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Once in a long while a car comes along that overturns the accepted order and changes the game forever. The Cadillac CTS is just such a car. CTS puts the industry on notice that it’s no longer acceptable for a car simply to offer a stylish body or spirited performance or a luxurious technology-rich cabin. Pioneering advances such as an available 304 horsepower V6 that features Cadillac’s first-ever use of direct fuel injection a leading-edge technology that enhances power fuel efficiency and emissions performance simultaneously. Or the available adaptive lighting system that helps you see around corners by steering the headlights in the direction you turn the wheel. How about a sunroof that takes up nearly seventy percent of the roof area. To be truly world-class a car now has to do it all and do it at a very high level – just like the CTS does. CTS. Change is good.