J.D. Power Awards

2011 quality entry premium crossover suv Awards

According to verified new-vehicle owners, listed below are the top-ranked 2011 Entry Premium Crossover SUV models in initial quality, examining new-vehicle quality during the first 90 days of ownership.

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Mercedes-Benz GLK-Class

Among Entry Premium Crossover/SUVs, the upscale 2011 Mercedes-Benz GLK-Class was the top-ranked model in initial quality.

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Similar categories

Midsize Pickup

2011 Honda Ridgeline

Highest-ranked in the Midsize Pickup segment, the versatile 2011 Honda Ridgeline excelled in initial quality.

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Midsize Sporty

2011 Dodge Challenger

The muscular 2011 Dodge Challenger ranked highest in the Midsize Sporty Car segment in initial quality.

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Other J.D. Power ratings and awards

2011 J.D. Power dependability award

Awarded to the brand who had the fewest problems reported by 100 car owners during the last 12 months with their 3-year old vehicle.

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2011 J.D. Power performance award

Awarded to the brand with the highest new car owner design and performance ratings after the first 90 days of ownership.

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2011 J.D. Power dealers award

Awarded to the dealer performance, both in terms of vehicle servicing (i.e., service initiation; service facility; vehicle pickup; and service quality) as well as the sales experience (i.e., dealer personnel; delivery process; and dealership facility).

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2011 J.D. Power resale ratings

The resale rating is based on the vehicle average annual depreciation over 5 years.

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