J.D. Power Awards

2003 quality fullsize sport utility Awards

According to verified new-vehicle owners, listed below are the top-ranked 2003 Fullsize Sport Utility models in initial quality, examining new-vehicle quality during the first 90 days of ownership.

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Chevrolet Suburban

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Entry Sport Utility Vehicle

2003 Honda CR-V

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Other J.D. Power ratings and awards

2003 J.D. Power dependability award

Awarded to the brand who had the fewest problems reported by 100 car owners during the last 12 months with their 3-year old vehicle.

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2003 J.D. Power performance award

Awarded to the brand with the highest new car owner design and performance ratings after the first 90 days of ownership.

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2003 J.D. Power dealers award

Awarded to the dealer performance, both in terms of vehicle servicing (i.e., service initiation; service facility; vehicle pickup; and service quality) as well as the sales experience (i.e., dealer personnel; delivery process; and dealership facility).

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2003 J.D. Power resale ratings

The resale rating is based on the vehicle average annual depreciation over 5 years.

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