Utility Client Conference

February 13 – 14, 2019  |  Napa, CA


The Utility Client Conference brings together J.D. Power clients including electric, natural gas, and water utilities. This jam-packed, two-day conference will feature keynote speakers, presentations by both J.D. Power experts and clients, and numerous networking opportunities!

The goal of the Utility Client Conference goes beyond J.D. Power’s Voice of the Customer research to provide attendees with valuable insights, including:

  • Best practices employed by leading utilities
  • Best practices from other industries
  • Presentations from most-improved utilities
  • Research on research
  • Customer analytics

This event is by invitation only