J.D. Power Claims Certification program helps businesses at a local and national level improve operations through a combination of Voice of the Customer feedback and other relevant measures, such as rigorous on-site evaluation of customer service and claims processes. Clients demonstrating compliance with J.D. Power’s rigorous certification assessment will have the benefit of J.D. Power’s trusted third-party endorsement to leverage in marketing and sales communications. 

Organization with Certified Claims Operations:

  • NJM Insurance