SHANGHAI: 18 July 2012 — J.D. Power and Associates today announced two management appointments, effective July 2012.
Dr. Mei Songlin has been appointed vice president and managing director of J.D. Power China Operations, succeeding Jacob George. In this role, he will be responsible for research and analyses conducted in China, and for developing new research products to achieve sustainable growth in the China market. Prior to this appointment, he was general manager of research services and client service, J.D. Power China.
George has been appointed as vice president and general manager of global automotive consulting for
J.D. Power and Associates. In his new capacity, George will lead the global automotive consulting team to provide clients with advisement in retail and product performance improvement.
“China is, and will remain, a top strategic priority for J.D. Power and Associates. Over the years, we have made significant investments in our products and people in order to better meet client demand in this market,” said John Humphrey, senior vice president of global automotive operations for J.D. Power and Associates. “These appointments are yet another endeavor to strengthen our capability in delivering the Voice of Customer to the automotive industry, as well as other fast growing industries in China.”
J.D. Power and Associates first launched industry benchmark studies measuring customer satisfaction in China in 2000. Currently, J.D. Power is widely recognized for its Voice of the Customer insights in China.
J.D. Power China is headquartered in Shanghai, with a branch office in Beijing.
About J.D. Power Asia Pacific
J.D. Power Asia Pacific has offices in Tokyo, Singapore, Beijing, Shanghai and Bangkok that conduct customer satisfaction research and provide performance analytics services in the automotive, information technology and finance industries. Together, the five offices bring the language of customer satisfaction to consumers and businesses in Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Taiwan, Thailand and Vietnam. Information regarding J.D. Power Asia Pacific and its products can be accessed through the Internet at www.jdpower.com.Media e-mail contact: [email protected].
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction. The company’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.
About The McGraw-Hill Companies
McGraw-Hill announced on September 12, 2011, its intention to separate into two public companies: McGraw-Hill Financial, a leading provider of content and analytics to global financial markets, and McGraw-Hill Education, a leading education company focused on digital learning and education services worldwide. McGraw-Hill Financial’s leading brands include Standard & Poor’s Ratings Services, S&P Capital IQ, S&P Indices, Platts energy information services and J.D. Power and Associates. With sales of $6.2 billion in 2011, the Corporation has approximately 23,000 employees across more than 280 offices in 40 countries. Additional information is available at http://www.mcgraw-hill.com/.
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