Tue, 07/16/2019 | Manufacturer/OEM
2019 U.S. Automotive Brand Loyalty Study
COSTA MESA, Calif.: 16 July 2019 — Brand loyalty is a key objective of automakers not only because it leads to a customer repurchasing or leasing another vehicle from the same manufacturer but because that customer is more likely
Thu, 07/11/2019 | Wireline Providers
2019 U.S. Business Wireline Satisfaction Study
COSTA MESA, Calif.: 11 July 2019 — For the third straight year, the satisfaction gap between large enterprise and very small business wireline customers has increased, according to the J.D. Power 2019 U.S.
Wed, 07/10/2019 | Home Improvement
2019 Appliance Retailer Satisfaction Study
COSTA MESA, Calif.: 10 July 2019 — From the moment the shopping experience begins on the store floor, appliance retailers must make a great impression with shoppers, starting with the sales staff interaction and following through to home delivery and installati
Tue, 07/09/2019 | Wealth Management
2019 U.S. Financial Advisor Satisfaction Study
COSTA MESA, Calif.: 9 July 2019 — The wealth management industry is facing a generational crisis. The average age of financial advisors is about 55, and approximately one-fifth of advisors are 65 or older.
Thu, 07/04/2019 | Media & Marketing
2019 China New-Vehicle Intender Study (NVIS)
Both the cost that intended new-vehicle buyers in China tend to pay for a new car and their willingness to replace their current car with a new one decreased; however, offering multiple in-vehicle technologies are likely to increase their purchase intentions, according to the J.D.