Thu, 05/09/2019 | Wireless Providers
2019 Canada Wireless Network Quality Study
TORONTO: 9 May 2019 — The heavy investments by wireless carriers in Canada related to infrastructure enhancements are improving customer satisfaction with network quality, according to the J.D.
Wed, 05/08/2019 | Electric & Gas Utilities
2019 Water Utility Residential Customer Satisfaction Study
COSTA MESA, Calif.: 8 May 2019 — The Environmental Protection Agency (EPA) estimates that $473 billion in drinking water infrastructure investment will be needed during the next 20 years as aging pipes and treatment and storage fa
Tue, 05/07/2019 | Manufacturer/OEM
J.D. Power 2019 India Two-Wheeler Automotive Performance, Execution and Layout (2WAPEAL) Study
An increase in petrol prices has resulted in owners of upper executive and premium motorcycles placing more importance on fuel economy when determining their product satisfaction, according to the J.D. Power 2019 India Two-Wheeler Automotive Performance, Execution and Layout (2WAPEAL) Study.
Thu, 05/02/2019 | Banking
2019 Canada Retail Banking Satisfaction Study
TORONTO: 2 May 2019 – While overall customer satisfaction with Canada’s large and midsize banks increases slightly this year, the banks are losing some appeal with customers under the age of 40, according to the J.D.
Fri, 04/26/2019 | Retail
2019 Germany Customer Service Index (CSI) Study
MUNICH: 26 April 2019 — Forward-thinking dealers whose personnel use tablets during service inspections to show a menu of vehicle service options can boost customer loyalty and spend, according to the J.D Power 2019 Germany Customer Service Index (CSI) StudyS