Wed, 10/17/2018 | Automotive
2018 Malaysia Sales Satisfaction Index (SSI) Study
An increasing number of vehicle buyers are relying on online sources, such as manufacturers’/ third-party websites and dealers’ social media pages, in order to gather information on vehicle specifications and dealership offers, according to the J.D.
Tue, 10/16/2018 | J.D. Power News
J.D. Power and Reputation.com Create Alliance
COSTA MESA and REDWOOD CITY, Calif.: 16 Oct. 2018 — Continuing to build the industry’s leading-edge, most comprehensive customer experience solution, J.D.
Tue, 10/16/2018 | Manufacturer/OEM
2018 Australia Customer Service Index (Luxury) Study
Luxury automotive service dealers in Australia continue to deliver a high standard of customer service, with the overall average satisfaction score for luxury brands still higher than that for mass market brands, according to the J.D.
Thu, 10/11/2018 | Wireless Providers
2018 U.S. Business Wireless Satisfaction Study
COSTA MESA, Calif.: 11 Oct. 2018 — Business wireless customers with an assigned representative for customer assistance have vastly higher satisfaction than those who must call a general help line, according to the J.D. Power 2018 U.S.
Mon, 10/08/2018 | Tractor
J.D. Power 2018 India Tractor Tyre Satisfaction Index (TTSI) Study
Problems with tyres significantly impact overall satisfaction with tractor performance, with uneven tyre wear cited as the most frequently reported problem, according to the inaugural J.D. Power 2018 India Tractor Tyre Satisfaction Index (TTSI) Study.