Welcome to the Financial Services Success Kit

When you know more, you can do more.

This toolkit leverages J.D. Power’s 50 years of consumer insights, data, analytics, and advisory experience to help drive growth and profitability. 

Credit Card
Wealth Management
Auto Finance
Mobile & Digital
CX Best Practices
Our People
Jim Miller Jim Miller

Vice President, Banking and Credit Card

Paul McAdam Paul McAdam

Senior Director, Banking Services

Craig Martin Craig Martin

Senior Director, Wealth and Lending

Mike Foy Mike Foy

Senior Director, Wealth Management Practice

James Houston James Houston

Senior Director, Automotive Finance Practice

Bob Neuhaus Bob Neuhaus

Senior Director, Banking and Credit Card

Lou Farrace Lou Farrace

Manager of Industry Analytics

Cindy Bestard Cynthia Bestard

Research Director

Todd Morin Todd Morin

Account Director, Financial Services

Joseph Wheeler Joseph Wheeler

Director, Client Services

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