2014 U.S. Initial Quality Study Results
Jeff Youngs | Jun 18, 2014
The addition of the latest and hottest technology sometimes leads to increased problems with brand-new vehicles, according to the just-published J.D. Power 2014 U.S. Initial Quality StudySM (IQS). The study, now in its 28th year, examines problems experienced by vehicle owners during the first 90 days of ownership. The study determines initial quality according to the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.
Overall initial quality in the 2014 IQS measures 116 PP100, a slight increase in problems from 113 PP100 in 2013. This year's increase in problems follows a similar increase found in the J.D. Power U.S. 2014 Vehicle Dependability StudySM (VDS), released in February, which measures problems experienced after three years of ownership.