J.D. Power Awards

2012 Quality Van Awards

According to verified new-vehicle owners, listed below are the top-ranked 2012 Van models in initial quality, examining new-vehicle quality during the first 90 days of ownership.
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The distinctive 2012 Cadillac Escalade ranked highest in the Large Premium Crossover/SUV segment in initial quality.
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Ranked highest among Large Cars, the comfortable 2012 Ford Taurus earned an award in initial quality.
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Highest-ranked in the Large Crossover/SUV segment, the spacious 2012 Ford Expedition excelled in initial quality.
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Other J.D. Power ratings and awards
2012 J.D. Power dependability award
Awarded to the brand who had the fewest problems reported by 100 car owners during the last 12 months with their 3-year old vehicle.
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2012 J.D. Power performance award
Awarded to the brand with the highest new car owner design and performance ratings after the first 90 days of ownership.
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2012 J.D. Power dealers award
Awarded to the dealer performance, both in terms of vehicle servicing (i.e., service initiation; service facility; vehicle pickup; and service quality) as well as the sales experience (i.e., dealer personnel; delivery process; and dealership facility).
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2012 J.D. Power resale ratings
The resale rating is based on the vehicle average annual depreciation over 5 years.
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