J.D. Power Awards

2012 Highest Quality Ratings

The 2012 J.D. Power Quality ratings and awards are based on feedback of verified car owners who have owned or leased their new car for 90 days. This rating focuses on problems experienced by verified owners and has been shown over the years to be an excellent predictor of long-term durability. Simply put, the fewer the problems, the higher the score.

Highest rated Quality brand

Lexus was the brand that ranked highest for initial quality in 2012.

Lexus
Lexus retains its position as the highest quality brand in 2012, according to J.D. Power research.
See 2012 brand comparision
Highest Quality small vehicles
Each year, J.D. Power surveys owners of new vehicles who have owned them for at least 90 days. In 2012, these were the top-ranked small cars and SUVs in terms of initial quality.
2012 Award Winners
Highest Quality compact vehicles
According to the people who originally owned them, the following compact cars and SUVs boasted the highest levels of initial quality in 2012.
2012 Award Winners
Ranked highest among Compact Cars, the faithful 2012 Toyota Corolla earned an award in initial quality.
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Highest-ranked in the Compact Crossover/SUV segment, the versatile 2012 Honda CR-V excelled in initial quality.
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Highest Quality midsize vehicles
In terms of quality, the following 2012 midsize cars and SUVs ranked highest in their respective segments.
2012 Award Winners
Among Midsize Sporty Cars, the celebrated 2012 Ford Mustang was the top-ranked model in initial quality.
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In initial quality, the practical 2012 Chevrolet Malibu ranked highest in the Midsize Car segment.
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In the Midsize Crossover/SUV segment, the spacious 2012 Buick Enclave ranked highest in initial quality.
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Ranked highest among Premium Sporty Cars, the potent 2012 Porsche 911 earned an award in initial quality.
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The nicely furnished 2012 Lexus ES ranked highest in the Entry Premium Car segment in initial quality.
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Ranked highest among Midsize Pickups, the capable 2012 Nissan Frontier earned an award in initial quality.
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Highest Quality large vehicles
The large cars and SUVs listed below were the highest-ranked 2012 models in their respective segments in terms of quality, based on feedback from original owners.
2012 Award Winners
The distinctive 2012 Cadillac Escalade ranked highest in the Large Premium Crossover/SUV segment in initial quality.
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Ranked highest among Large Cars, the comfortable 2012 Ford Taurus earned an award in initial quality.
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Highest-ranked in the Large Crossover/SUV segment, the spacious 2012 Ford Expedition excelled in initial quality.
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Most recent Quality award related articles
2012 U.S. Initial Quality Study Results
As auto manufacturers introduce increasingly sophisticated multimedia systems designed to enhance the ownership experience, owners are more frequently citing these systems as a source of quality problems, according to the J.D. Power and Associates 2012 U.S. Initial Quality StudySM (IQS).
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2012 U.S. Multimedia Quality and Satisfaction Study Results
Premium-branded audio systems, multimedia features, and navigation systems continue to contribute to owners' overall satisfaction with their new vehicle. However, the incidence of reported problems with these features has increased slightly in the past year.
See full article
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