J.D. Power Awards

2011 Highest Dependability Ratings

The 2011 Dependability ratings and awards measure the responses from more than 80,000 verified owners of 3-year-old vehicles annually. This rating focuses on the type and number of problems owners experienced during the preceding 12 months with their 3-year-old vehicle. The fewer the number of problems reported by car owners, the higher the score.

Highest rated Dependability brand

Lincoln was the most dependable brand in 2011.

Lincoln
Lincoln proves it is a dependable brand, ranking highest among all brands in 2011 in vehicle dependability.
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Highest Dependability small vehicles
Generally efficient and affordable, a small car or SUV can be a smart choice in a vehicle. In 2011, these were the top-ranked models in vehicle dependability.
2011 Award Winners
Highest Dependability compact vehicles
Annually, J.D. Power ranks the models that are most likely to prove dependable, based on problems reported by their original owners. For 2011, the following compact cars and SUVs are expected to be dependable.
2011 Award Winners
Highest Dependability midsize vehicles
Each year, J.D. Power measures owner satisfaction with vehicle dependability after three years of ownership. Based on the company's research, the following 2011 midsize cars and SUVs are the most likely to prove durable over time.
2011 Award Winners
Highest Dependability large vehicles
Based on feedback from original owners, J.D. Power identifies which models are likely to prove the most dependable. The 2011 large cars and SUVs listed below were ranked highest in their respective segments in terms of vehicle dependability.
2011 Award Winners
Ranked highest among Large Cars, the composed 2011 Buick Lucerne earned an award in vehicle dependability.
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The expansive 2011 Cadillac DTS ranked highest (in a tie) in the Large Premium Car segment in vehicle dependability.
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In vehicle dependability, the useful 2011 Toyota Sienna ranked highest in the Minivan segment.
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2011 Vehicle Dependability Study Results
Measuring vehicle quality after 3 years of ownershipFor vehicle buyers today, the importance of quality cannot be understated-especially when spending upwards of $30,000, on average, for a new vehicle. In fact, the J.D. Power and Associates 2011 U.S. Vehicle Dependability StudySM (VDS) reveals that reliability/durability
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