2017 Dealer Experience
Overall dealership experience
Top rated sales experience dealership
Each year, J.D. Power recognizes the highest-ranked overall brands in both customer service and sales satisfaction. In 2017, Lexus ranked highest in customer service, while Lincoln and Mercedes-Benz tied for the highest-ranked brands in sales satisfaction.
Mass Production Brands
Top rated repair and maintenance dealership
Small cars provide affordable, efficient transportation solutions. These were the highest-ranked small cars and SUVs in terms of customer satisfaction with the sales experience and dealer service in 2017.