2016 Dealer Experience
Overall dealership experience
Top rated sales experience dealership
In 2016, Audi was the highest-ranked brand in terms of customer service, while Porsche was the highest-ranked brand in sales satisfaction.
Mass Production Brands
Top rated repair and maintenance dealership
Looking for a high-quality, low-cost answer to the question of what to drive? In 2016, these small cars and SUVs were highest-ranked for terms of customer satisfaction with the sales experience and dealer service.