J.D. Power Awards

2012 Dealership Service

Each year, J.D. Power recognizes the highest-ranked overall brand in terms of customer satisfaction with dealer service.

2012 Dealership Service award winners

Other J.D. Power ratings and awards
2012 J.D. Power quality award
Awarded to the brand who had the fewest problems reported by 100 car owners during the first 90 days of ownership.
See all quality awards
2012 J.D. Power dependability award
Awarded to the brand who had the fewest problems reported by 100 car owners during the last 12 months with their 3-year old vehicle.
See all dependability awards
2012 J.D. Power performance award
Awarded to the brand with the highest new car owner design and performance ratings after the first 90 days of ownership.
See all performance awards
2012 J.D. Power dealers award
Awarded to the dealer performance, both in terms of vehicle servicing (i.e., service initiation; service facility; vehicle pickup; and service quality) as well as the sales experience (i.e., dealer personnel; delivery process; and dealership facility).
See all dealer awards
Scroll to the top
New Car Preview
2021 Mercedes-Benz E-Class Preview
Most Dependable
2019 Vehicle Dependability: Most Dependable Family Cars
Most Popular
10 Most Popular Luxury Cars
New Model Update
New for 2020: Honda
New Car Preview
2021 Mazda3 Preview
More related
articles