J.D. Power Awards

2009 csi

Each year, J.D. Power recognizes the highest-ranked overall brand in terms of customer satisfaction with dealer service.

2009 csi award winner

Lexus
Lexus led the luxury pack for customer service in 2009, topping the list of luxury brands.
Learn more

2009 J.D. Power csi contenders

Learn more about how automotive brands performed in customer satisfaction with dealer service in 2009 by consulting the chart below.

Other J.D. Power ratings and awards
2009 J.D. Power quality award
Awarded to the brand who had the fewest problems reported by 100 car owners during the first 90 days of ownership.
See all quality awards
2009 J.D. Power dependability award
Awarded to the brand who had the fewest problems reported by 100 car owners during the last 12 months with their 3-year old vehicle.
See all dependability awards
2009 J.D. Power performance award
Awarded to the brand with the highest new car owner design and performance ratings after the first 90 days of ownership.
See all performance awards
2009 J.D. Power dealers award
Awarded to the dealer performance, both in terms of vehicle servicing (i.e., service initiation; service facility; vehicle pickup; and service quality) as well as the sales experience (i.e., dealer personnel; delivery process; and dealership facility).
See all dealer awards
New Car Preview
2020 Kia Soul and Soul EV Preview
Most Dependable
2019 Vehicle Dependability: Most Dependable Family SUVs
Most Popular
10 Most Popular Compact SUVs and Crossovers
New Model Update
New for 2019: Ford Trucks, SUVs, and Vans
New Car Preview
2020 Toyota Corolla Hybrid Preview
More related
articles
Compare 0 of 3