J.D. Power Awards

2008 Dealer Experience

When car shopping, the experience you have at your local car dealership is just as important as getting a fair price for a new car. J.D. Power rates car dealerships on the level of sales experience you receive when purchasing your new car and how you and your vehicle were treated during the maintenance and repair service at the dealership. Ratings, reviews and awards are based on how verified owners and lessees of 1-5 year-old cars were treated at franchised dealers.

Top rated sales experience dealership

In both customer service and sales satisfaction, Jaguar was the highest-ranked brand in 2008.

Luxury Brands

Mass Production Brands

Dealership Sales Experience ratings and awards are not available for 2008.

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Top rated repair and maintenance dealership

In 2008, these were the top-ranked small cars and SUVs in their respective segments in terms of terms of customer satisfaction with the sales experience and dealer service.

Luxury Brands

Mass Production Brands

Dealership Service Experience ratings and awards are not available for 2008.

See latest results
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