J.D. Power Awards
Best Car Ratings of 2014
Each year, we award exemplary vehicles based on insights from real, verified owners in four distinct fields.

Reliability Ratings

J.D. Power Quality and Reliability ratings are a combination of quality and dependability scores. Quality scores are based on initial owner response and feedback of their new purchase whereas Dependability scores focus on longer-term ownership experiences of 3 years.

Research Highest Quality Cars
Quality ratings are based on consumer insights during the first 90 days of ownership. The following models ranked the highest for quality and represent the J.D. Power 2014 award winners for their particular segment.
2014 Award Winners
In the Large Car segment, the roomy 2014 Kia Cadenza ranked highest in initial quality.
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The spacious 2014 Chevrolet Suburban ranked highest (in a tie) in the Large SUV segment in initial quality.
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The stylish 2014 Infiniti QX50 was the top-ranked model in the Compact Premium SUV segment in initial quality.
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Research Most Dependable Cars
Dependability ratings are based on consumer insights after 3 years of ownership. The following 3-year old models rank the highest for reliability and represent the J.D. Power 2014 award winners for their particular segment.
2014 Award Winners
Highest-ranked in the Minivan segment, the accommodating 2014 Toyota Sienna excelled in vehicle dependability.
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In vehicle dependability, the ubiquitous 2014 Toyota Camry ranked highest in the midsize car segment.
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Performance Ratings

A major contributor to J.D. Power ratings is not only quality and dependability, but consumer's feedback on specific performance attributes and features of their car.

Research Best Performance and Design
Performance rating is based on consumer driving experience insights during the first 90 days of ownership. The following models ranked the highest for performance and represent the J.D. Power 2014 award winners for their particular segment.
2014 Award Winners
The sculptured 2014 Mazda 6 was ranked highest in the Midsize Car segment in performance and driving experience.
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In the Midsize Premium Car segment, the delectable Mercedes-Benz CLS-Class ranked highest in performance and driving experience.
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Ranked highest among Midsize Premium SUVs, the ambitious 2014 Porsche Cayenne earned an award in performance and driving experience.
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The sublime 2014 Land Rover Range Rover was the top-ranked model in the Large Premium SUV segment in performance and driving experience.
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Dealership Experience Ratings

J.D. Power not only collects consumer input based on the cars they have purchased and owned for several years, but also their opinions of the car buying process and repair and maintenance service experience at their dealerships. Dealership sales and service is ranked by car manufacturer with the top dealership for new car sales and the top dealership for service winning the annual awards.

See Top Dealership Sales and Service Awards

Dealership Experience scores are based on the cars they have purchased and owned for several years, but also their opinions of the car buying process and repair and maintenance service experience at their dealerships. Customer service scores are based on customer satisfaction with service at a franchised dealer or independent service facility for maintenance or repair work among owners and lessees of 1-to-3 year old vehicles.

2014 Dealership Sales Experience Award Winner
Mercedes-Benz
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2014 Dealership Service Experience Award Winner
Cadillac
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Resale Ratings

Cars lose some of their value each year through typical aging and daily wear and tear. This loss in value is known as vehicle depreciation and varies depending on the year, make and model of the car. To gauge this, J.D. Power Resale ratings reflect is based on the expected depreciation of the vehicle over the next three years.

See all 2014 winners
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