J.D. Power Awards
Best Car Ratings of 2013
Each year, we award exemplary vehicles based on insights from real, verified owners in four distinct fields.

Reliability Ratings

J.D. Power Quality and Reliability ratings are a combination of quality and dependability scores. Quality scores are based on initial owner response and feedback of their new purchase whereas Dependability scores focus on longer-term ownership experiences of 3 years.

Research Highest Quality Cars
Quality ratings are based on consumer insights during the first 90 days of ownership. The following models ranked the highest for quality and represent the J.D. Power 2013 award winners for their particular segment.
2013 Award Winners
Among Large Light Duty Pickups, the versatile 2013 Chevrolet Avalanche was the top-ranked model (in a tie) in initial quality.
See full results
See all 2013 winners
Research Most Dependable Cars
Dependability ratings are based on consumer insights after 3 years of ownership. The following 3-year old models rank the highest for reliability and represent the J.D. Power 2013 award winners for their particular segment.
2013 Award Winners
In the Midsize Sporty Car segment, the aggressive 2013 Chevrolet Camaro ranked highest in vehicle dependability.
See full results
Ranked highest among Minivans, the practical 2013 Toyota Sienna earned an award in vehicle dependability.
See full results
See all 2013 winners

Performance Ratings

A major contributor to J.D. Power ratings is not only quality and dependability, but consumer's feedback on specific performance attributes and features of their car.

Research Best Performance and Design
Performance rating is based on consumer driving experience insights during the first 90 days of ownership. The following models ranked the highest for performance and represent the J.D. Power 2013 award winners for their particular segment.
2013 Award Winners
The hearty 2013 Ford Mustang was the top-ranked model in the Compact Multi-Purpose Vehicle segment in performance and driving experience.
See full results
In the Compact Car segment, the intelligent 2013 Chevrolet Volt ranked highest in performance and driving experience.
See full results
Highest-ranked in the Large Light Duty Pickup segment, the useful 2013 Chevrolet Avalanche excelled in performance and driving experience.
See full results
See all 2013 winners

Dealership Experience Ratings

J.D. Power not only collects consumer input based on the cars they have purchased and owned for several years, but also their opinions of the car buying process and repair and maintenance service experience at their dealerships. Dealership sales and service is ranked by car manufacturer with the top dealership for new car sales and the top dealership for service winning the annual awards.

See Top Dealership Sales and Service Awards

Dealership Experience scores are based on the cars they have purchased and owned for several years, but also their opinions of the car buying process and repair and maintenance service experience at their dealerships. Customer service scores are based on customer satisfaction with service at a franchised dealer or independent service facility for maintenance or repair work among owners and lessees of 1-to-3 year old vehicles.

2013 Dealership Sales Experience Award Winner
2013 Dealership Service Experience Award Winner

Resale Ratings

Cars lose some of their value each year through typical aging and daily wear and tear. This loss in value is known as vehicle depreciation and varies depending on the year, make and model of the car. To gauge this, J.D. Power Resale ratings reflect is based on the expected depreciation of the vehicle over the next three years.

See all 2013 winners
New Car Preview
2020 Volvo XC90 Preview
Most Dependable
2019 Vehicle Dependability: Most Dependable Family Cars
Most Popular
10 Most Popular Hatchbacks and Wagons
New Car Preview
2020 GMC Acadia Preview
More related
articles
Compare 0 of 3