Performance and Design: Taken from the Automotive Performance, Execution and Layout (APEAL) study, this measure is based on owner satisfaction with vehicle Performance, Style, Features and Instrument Panel, and Comfort.
Initial Quality: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand.
Predicted Reliability: Derived from historical trending for a vehicle and/or manufacturer in our Initial Quality and Vehicle Dependability Studies, Predicted Reliability is a forecast of how reliable a newer vehicle might be over time.
Automotive Environmental Index: Combining verified owner "voice of the customer" survey feedback and Environmental Protection Agency (EPA) data about fuel economy, air pollution and greenhouse gases, this score represents a vehicle's green efficiency rating.
Overall Performance and Design: Taken from the Automotive Performance, Execution and Layout (APEAL) study, this measure is based on owner satisfaction with vehicle Performance, Style, Features and Instrument Panel, and Comfort.
Performance: This component of APEAL is based on owner satisfaction with the vehicle's powertrain and suspension systems, including acceleration, fuel economy, handling stability, braking performance, and shift quality.
Features and Instrument Panel: This component of APEAL is based on owner satisfaction with the vehicle's stereo system, gauges/instruments, and heating/air conditioning system.
Style: This component of APEAL is based on owner satisfaction with the vehicle’s interior and exterior styling, uniqueness of styling, and exterior and interior colors.