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Independent Travel Web Site Ratings

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2007 Independent Travel Web Site Satisfaction Study

Ratings Categories
 
Company




Overall Satisfaction : This score is based on how consumers rate their overall satisfaction with an independent airline, rental car, and hotel's Web site

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Ease of Navigation: This score is based on how consumers rate the ability to click through the Web site.

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Appearance/Design: This score is based on how consumers rate the design of the site, its consistency, and logical placement of information.

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Ease of Booking: This score is based on how consumers rate the speed of researching and booking a hotel room.

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Hotwire.com
Award Recipient
Cheaptickets.com
Expedia.com
Hotels.com
Orbitz.com
Priceline.com
Travelocity.com

The Independent Travel Web Site Satisfaction Study is based on responses from thousands of consumers who made an airline, rental car or hotel reservation using one of these companies. Please keep in mind that many of these companies provide other services



Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that Power Circle Ratings may not include all information used to determine J.D. Power and Associates awards.


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