Airport Ratings
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2010 North America Airport Satisfaction Study
Small
Award Recipient
Indianapolis International - IND
Ratings Factors
Displaying Factors 5-7 of 7
Company
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Terminal: This factor is based on how passengers rate the signs/directions inside the terminal; the cleanliness of the terminal and restrooms; and the level of comfort in the airport. Food & Retail Services: This factor is based on how passengers rate the choices; quality of retail services; quality of food; speed of service; cost of food/products; and professionalism of staff. Baggage Claim: This factor is based on how passengers rate the ease of finding the baggage claim area; the physical condition/cleanliness of the baggage claim area; and the speed of baggage delivery. |
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Albuquerque International Sunport - ABQ
Austin-Bergstrom International - AUS
Bradley International - BDL
Buffalo Niagara International Airport - BUF
Burbank Bob Hope - BUR
Dallas Love Field Airport - DAL
General Mitchell International - MKE
Houston Hobby International - HOU
Indianapolis International - IND
Award Recipient
Award Recipient
Jacksonville International Airport - JAX
John Wayne - SNA
Louis Armstrong New Orleans International - MSY
Nashville International - BNA
Palm Beach International Airport - PBI
Pittsburgh International - PIT
Port Columbus International - CMH
Raleigh-Durham International - RDU
Reno/Tahoe International - RNO
Sacramento International - SMF
San Antonio International - SAT
San Jose International - SJC
Southwest Florida International - RSW
T. F. Green Airport - PVD
Tucson International - TUS
Displaying Factors 5-7 of 7
Scoring Legend
Among the best
Better than most
About average
The restPlease note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.
