Airport Ratings

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2008 North American Airport Satisfaction Index Study

Small
Award Recipient
Dallas Love Field - DAL
Ratings Factors
Displaying Factors 1-4 of 7
 
Company
Overall Airport Satisfaction: This factor is based on how passengers rate their overall experience with the airport.
Airport Accessibility : This factor is based on how passengers rate the ease of leaving a terminal and dropping off passengers in front of a terminal; overall parking; the direction and traffic flow on airport grounds; and the attractiveness of airport grounds.
Check-In/Baggage Check : This factor is based on how passengers rate the ease of finding check-in location and baggage check-in; speed of check-in process; professionalism of check-in staff; and cleanliness of the check-in area.
Security Check: This factor is based on how passengers rate the amount of time required for security check; the professionalism of the security check staff; and the ability of the security process to make you feel safe.
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DESCENDING
DESCENDING
DESCENDING
DESCENDING
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Albuquerque International Sunport - ABQ
Austin-Bergstrom International - AUS
Boise Airport - BOI
Bradley International - BDL
Burbank Bob Hope - BUR
Dallas Love Field - DAL
Award Recipient
El Paso International - ELP
Houston Hobby International - HOU
Indianapolis International - IND
John Wayne - SNA
Long Beach - LGB
Louis Armstrong New Orleans International - MSY
Nashville International - BNA
Pittsburgh International - PIT
Port Columbus International - CMH
Raleigh-Durham International - RDU
San Antonio International - SAT
Southwest Florida International - RSW
Tucson International - TUS
Tulsa International - TUL


Displaying Factors 1-4 of 7

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


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