Airport Ratings
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2010 North America Airport Satisfaction Study
Medium
Award Recipient
Kansas City International - MCI


Ratings Factors
Displaying Factors 1-4 of 7
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Overall Satisfaction: This factor is based on how passengers rate their overall experience with the airport. Accessibility: This factor is based on how passengers rate the ease of leaving a terminal and dropping off passengers in front of a terminal; overall parking; the direction and traffic flow on airport grounds; and the attractiveness of airport grounds. Check-In: This factor is based on how passengers rate the ease of finding check-in location and baggage check location; ease of check-in/baggage check; and cleanliness of the check-in/baggage check area. Security: This factor is based on how passengers rate the amount of time required for security check; the professionalism of the security staff; and the ability of the security process to make you feel safe. |
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Kansas City International - MCI
Award Recipient
Award Recipient




Baltimore Washington International - BWI




Cincinnati/Northern Kentucky International - CVG




Oakland International - OAK




Portland (OR) International - PDX




Salt Lake City International - SLC




Tampa International - TPA




Calgary International - YYC




Chicago Midway International - MDW




Cleveland Hopkins International - CLE




Fort Lauderdale Hollywood International - FLL




Honolulu International - HNL




Lambert St. Louis International - STL




Memphis International - MEM




Ronald Reagan Washington National - DCA




San Diego International/ Lindbergh Field - SAN




Boston Logan - BOS




LaGuardia International - LGA




Vancouver International - YVR




Washington Dulles International - IAD





Displaying Factors 1-4 of 7
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