Airport Ratings
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2008 North American Airport Satisfaction Index Study
Large
Award Recipient
Philadelphia International - PHL


Ratings Factors
Displaying Factors 5-7 of 7
Company
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Terminal Facilities: This factor is based on how passengers rate the directions inside the terminal; the cleanliness of the terminal and restrooms; and the level of comfort in the airport. Baggage Claim: This factor is based on how passengers rate the ease of finding the baggage claim area; the physical condition/cleanliness of the baggage claim area; and the speed of baggage delivery. Food and Retail Services: This factor is based on how passengers rate the choices, quality of retail services, quality of food, speed of service, and professionalism of staff. |
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Charlotte Douglas International - CLT



Chicago O'Hare International - ORD



Dallas/Ft. Worth International - DFW



Denver International - DEN



Detroit Metropolitan Wayne County - DTW



George Bush Intercontinental/Houston - IAH



Hartsfield-Jackson Atlanta International - ATL



John F. Kennedy International - JFK



Los Angeles International - LAX



Mccarran International - LAS



Miami International - MIA



Minneapolis/ St. Paul International - MSP



Newark International - EWR



Orlando International - MCO



Philadelphia International - PHL
Award Recipient
Award Recipient



Phoenix Sky Harbor - PHX



San Francisco International - SFO



Seattle-Tacoma International - SEA



Toronto Pearson International - YYZ




Displaying Factors 5-7 of 7
Scoring Legend
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