Wireless Retail Sales Satisfaction Ratings (Volume 1)
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2008 Wireless Retail Sales Satisfaction Study
Ratings Categories
Company
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Overall Retail Sales Performance: This score is based on how consumers' rate their overall experience with their wireless retailer. Sales Staff: This score is based on how customers' rate their experience with their salesperson. Store Display: This score is based on customers’ satisfaction store layout and design and display of merchandise. Store Facility: This score is based on customers’ satisfaction with the convenience of the location, availability of parking, cleanliness of the store, and availability of checkout counters. Price/Promotion: This score is based on customers' satisfaction with the price and promotion of the merchandise. |
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T-Mobile
Award Recipient
Award Recipient
Alltel
AT&T
Sprint Nextel
Verizon Wireless
Scoring Legend
Among the best
Better than most
About average
The restPlease note that Power Circle Ratings may not include all information used to determine J.D. Power and Associates awards.
