Wireless Customer Care Ratings (Volume 1)
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2009 Wireless Customer Care Performance Study
Award Recipient
T-Mobile
Ratings Factors
Company
|
Customer Care : This score is based on how satisfied customers are during the interaction with their carrier's service representatives and automated response systems (ARS) among contacts made via the telephone, retail store, or Online. |
Sort:
Sprint Nextel
AT&T
Alltel
Verizon Wireless
T-Mobile
Award Recipient
Award Recipient
Scoring Legend
Among the best
Better than most
About average
The restPlease note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.
