Wireless Call Quality Ratings (Volume 1)
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2011 Wireless Call Quality Performance Study
Mid Atlantic
Award Recipient
AT&T (tie)
Verizon Wireless (tie)
Ratings Factors
Company
|
Overall Call Quality: This score is based on how customers rate their carrier's ability to provide them service without dropped calls, failed connections, static, voice distortion, echoes, and late/failed text and voice messages. |
AT&T
Award Recipient (tie)
Award Recipient (tie)
Sprint Nextel
T-Mobile
Verizon Wireless
Award Recipient (tie)
Award Recipient (tie)
Scoring Legend
Among the best
Better than most
About average
The restPlease note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.
