Wireless Call Quality Ratings (Volume 2)
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2009 Wireless Call Quality Performance Study
West
Award Recipient
Alltel (tie)
T-Mobile (tie)
Verizon Wireless (tie)




Ratings Factors
Company
|
Overall Call Quality : This score is based on how customers rate their carrier's ability to provide them service without dropped calls, failed connections, static, voice distortion, echoes, and late/failed text and voice messages. |
Alltel
Award Recipient (tie)
Award Recipient (tie)

AT&T

Sprint Nextel

T-Mobile
Award Recipient (tie)
Award Recipient (tie)

Verizon Wireless
Award Recipient (tie)
Award Recipient (tie)




