JDPower.com JDPower.com
autosboatselectronicsfinancehealthcarehomesinsurancetelecomtravel
 

Smartphone Ratings

Advertisement

2007 Business Wireless Smartphone Customer Satisfaction Study

Ratings Categories
 
Company




Overall Satisfaction: This score is based on how customers rate every aspect of their experience with their current wireless Smartphone.

Close

Operation: This score measures how customers rate their Smartphone's usability of basic features, functionality and ease of navigating menu screens.

Close

Operating System: This score measures how customers rate their Smartphone's operating system speed and ability to move between applications, navigate the internet, view and send e-mail, and transfer files. 

Close

Physical Design: This score measures how customers rate their Smartphone's visual appeal and weight.  It also measures the size, clarity, and resistance to scratches of the Smartphone's display screen.   

Close

RIM BlackBerry
Award Recipient
Motorola
Palm
Samsung




Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that Power Circle Ratings may not include all information used to determine J.D. Power and Associates awards.


Canada