Business Wireless Ratings

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2011 Business Wireless Satisfaction Study

SMB (Small and Midsize Business)
Award Recipient
Verizon Wireless
Ratings Factors
Displaying Factors 5-7 of 7
 
Company
Cost of Service: This score is based on how businesses rate the value of fees paid for services.
Offerings and Promotions: This score is based on how businesses rate the availability and value of promotions or services offered to customers.
Customer Service: This score is based on how businesses rate the ease of access and overall helpfulness of the Customer Service department.
Sprint Nextel
T-Mobile
Verizon Wireless
Award Recipient
AT&T


Displaying Factors 5-7 of 7

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.