Business Wireless Ratings
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2011 Business Wireless Satisfaction Study
SMB (Small and Midsize Business)
Award Recipient
Verizon Wireless
Ratings Factors
Displaying Factors 1-4 of 7
Company
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Overall Satisfaction: This score is based on how business wireless customers rate their provider overall. Performance and Reliability: This score is based on how businesses rate the performance and reliability of service. Sales Representatives/ Account Executives: This score is based on how businesses rate the reliability and overall helpfulness of the carrier's representative. Billing: This score is based on how businesses rate the ease of understanding, readability, and accurateness of a bill. |
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Verizon Wireless
Award Recipient
Award Recipient
T-Mobile
Sprint Nextel
AT&T
Displaying Factors 1-4 of 7
Scoring Legend
Among the best
Better than most
About average
The restPlease note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.
