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How Smart is Your Smartphone?

Customer satisfaction with feature-rich smartphones is on the rise, while satisfaction levels with traditional mobile phones has remained steady. Find out which brands offer the best mobile phone user experience…

Incentives, Promotions Drive Cell Phone Sales

Nearly one in five customers who recently shopped for a cell phone at a retail store said it was in response to a special promotion, or free or discounted equipment.

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Learn more about J.D. Power and Associates study results on the JDPower.com Video page.

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