Telecom Ratings
Internet Service
TV and Landline Phone
Wireless
Wireless Customers Want Extra Plan Options
A new J.D. Power study reveals that customer care performance scores are considerably higher among wireless customers with additional plan features such as unlimited calling, text and picture messaging.
Satisfaction with TV Service Providers Rebounds
Improvements in product performance and customer service are helping the residential TV service industry to rebound from a five-year low in customer satisfaction.
Video
Learn more about J.D. Power and Associates study results on the JDPower.com Video page.
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