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Wireless

Wireless Call Quality Performance Takes a Dip
As the number of smartphone customers has continued to grow during the past six months, call quality performance has declined during that same period of time.
Wireless Customers Want Extra Plan Options
A new J.D. Power study reveals that customer care performance scores are considerably higher among wireless customers with additional plan features such as unlimited calling, text and picture messaging.
Video
Learn more about J.D. Power and Associates studies.
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