Clients demonstrating compliance with J.D. Power's rigorous certification assessment, and having a Better Business Bureau rating at or above a B- will have the benefit of J.D. Power's trusted third-party endorsement to leverage in marketing and sales communications (subject to specific guidelines). This program offers meaningful recognition to boost awareness, sales, and profits by sending a clear and unequivocal message to your customers and entire organization that you're dedicated to providing the highest levels of customer satisfaction.
Certified Contact Centers
- Associated Bank
- Bank of America Global Commercial and Corporate Banking Client Services
- Capital One Auto Finance
- Delta Air Lines Premium Sales and Service Teams
- Global Experience Specialists (GES) National Servicenter
- Guardian Insurance & Annuity Company, Inc.
- The Hartford Small Commercial
- Karl Storz Endoscopy
- Merrill Edge Advisory Center
- Merrill Edge Investment Center
- Merrill Lynch Retirement Services
- Merrill Lynch Wealth Management
- Salt River Project
- UPMC Health Plan