February 2016 | Episode 4

There’s no doubt that the surge of new in-vehicle technologies entering the automotive space is changing the industry landscape. But, what does this mean to today’s dealers?

According to the recently released J.D. Power 2016 U.S. Vehicle Dependability Study, problems related to audio, communication, entertainment and navigation (ACEN) technology are increasing, accounting for 20% of all problems and making it the most problematic category in 2016.

Dealers can help mitigate some of these issues by taking time during the vehicle delivery process to ensure their customers know how to use the technology and help them pair their phone with the vehicle.

Spending time during delivery to explain the technology and how to use it can save customers hours of headache down the road.

To learn other ways in which your dealership can make a big impact, please visit mypowerdealer.com.

Thanks for watching, stay tuned for the next edition of “Power Minute”!