Understanding the Home Buying/Selling Experience

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Understanding the Voice of the Customer is critical to success in today’s highly competitive home buying/selling marketplace. Knowing how home buyers and sellers evaluate your company’s services, compared with those of your competitors, will help your company increase its competitive advantage by fine-tuning the practices that may drive high levels of customer satisfaction, increase loyalty and advocacy, and grow market share.  View the webcast to gain insights from J.D. Power’s Home Buyer/Seller Satisfaction Study.