The Future of Mortgage Servicing

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Following the National Mortgage Settlement and the upcoming implementation of the new CFPB rules, mortgage firms must now operate under the weight of new servicing standards and regulations.  How can firms remain competitive while still satisfying customers in this new environment? View this webcast during which we present findings from the J.D. Power 2013 U.S.  Primary Mortgage Servicer Satisfaction StudySM.



Author(s)

Craig Martin
Director, Mortgage Practice