Most insurers are familiar with the J.D. Power rankings and awards, but do you know what's behind those rankings? Learn more about how J.D. Power customer satisfaction research is conducted and how the index model is created.
J.D. Power's data and analytics are powered by the Power Information Network. PIN gathers millions of retail transactions covering 250 data points from more than 12,000 franchise dealerships across North America with updates daily.
Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.